Dealing with Freeport has been a pleasure. So happy to have met Gina and the team. Keep up the good work! Loaner car was new and clean and they had my car ready before the end of the day. I love when I call my info is in the computer and they know who I am and what car I have.
My service appointment was 09:00. I arrived at 08:35 and was taken right way. I chose to wait and was advised the car was ready at 10:35. Service Advisor Craig explained what had been done to the car and led me to my shining freshly washed Jaguar.
After going to several other dealers and almost giving up on having my dream car, I gave Freeport a call and my salesman Steve Schaefer quickly got exactly the car I was looking for and the deal was done.They are a no nonsense dealership and I would highly recommend them and if you’re lucky enough to get my salesman Steve you will be in good hands. Me and my family are enjoying the new 2019 Range Rover sport super charged.
Was surprised to see John working as a service technician as the last time I was there he was a supervisor. I couldn’t have been more pleased as he is simply the best . I have been a loyal customer since your Hempstead days and I can tell you he is one in 1 million . Was also great to see Donna as she is in the same category.
Had issues shifting my car out of park. Was able to and Bob Heller fit me in for the repair and was able to get me a loaner on short notice. Dealt with Paul when I dropped off the car and the repair was completed relatively quickly. Highly recommend this dealer.
Love that my navigation/entertainment console is now updated for Apple Car Play....completely integrated, thank you! I am now confident that I can have a true hands free experience and use my google maps.
Craig came back to check on me, I appreciate having to work out my bill. Thank you for helping me with the car. The facility is always a pleasure to visit
My service consultant Craig was very attentive and focused on my problem. Within an hour he sought me out to explain that the problem had been fixed and how exactly. The car was looking spotless after its wash. Can't ask for much more than that.
Very swift service. I waited and was done within the time period. Professional immaculate service area. love my jaguar
Robert Heller at the service department had my vehicle evaluated and the part was ordered. I came in a few days later, pulled my car in and was greeted by a service person. The car was repaired quickly, and as always washed. Robert is an efficient and pleasant service rep. This is the second time I had to bring my vehicle in and he was there to make the process easy for me.